Shaanxi Bolin Biotechnology Co.,Ltd

FAQ

CONTACT US

1.Are you a manufacturer or trading company?

Shaanxi Bolin Biotechnology Co.,Ltd. is set research and development, production and sales of integrated high-tech enterprises. We have obtained more than 20 IPR and patented inventions


2.How Do I Make an Order?

Simply contact our office by telephone 86-29-81777025/ 86-13335396209 ,or email sale3@bovlin.com, We will connect you with one of our account managers who will be happy to assist you with your order.

3. What is the MOQ(Minium Order Quantity)? 

Our MOQ is 1 kg. While it would depend on the product you are looking for. For each order, we will fully offer our support.

4. Can you provide Free Sample for testing?

Yes, we can provide 10g free sample for testing. Please get contact with rita@health-ingredients.com or click here leave us message.

5. What is your Delivery Time? 

Products in stock usually ship within 24-48 hours of your order being received and processed. If a product is not in stock, turn around time varies but is generally about 1-3 weeks, depending on availability.

6. What about the Shipping Methods?

For urgent and small order, UPS, FedEx, DHL, TNT, EMS are available; and for heavy weight, we offer consumers the methods to deliver the goods by air or by sea.

7.How about the Payment Methods?

We accept T/T, L/C for big amount, and Paypal, Western Union etc. for small amount.

8. What services do you offer?

We can manufacture many other products or different specifications according to your requirements.

9. What is an extract, for example "Monk fruit extract" ?

An extract is made by standardizing the powder to contain a minimum amount of an active ingredient. For example, Monk fruit extract 40% Mogroside V means that there is a minimum of 40% Mogroside V in the finished product. Using a standardized extract gives you assurance that your formula contains the correct amount of active ingredient.

10. What is a Ratio, for example"Kacip Fatimah Extract 10:1" ?

A ratio is made by concentrating a large amount of raw material to make a higher potency product. For example, Kacip Fatimah Extract 10:1 means that 10  parts of raw materials were used to make 1 part of finished product. This process results in a more concentrated and potent form of the raw ingredient.

11. Are your ingredients Irradiated?

No, we use steam sterilization and other benign technologies to ensure the safety and purity of our ingredients.

12.How about the Quality of your products, and how to control it?

Quality is the life of our company. Strictly controlling the product quality from the beginning of each raw material, and in the each process of production, Bolin biotechnology has set up a quite rounded quality control system, and cooperate with the thrid party to guarantee each produt we offer. We promise to bring 100% natural products to consumers, and each product is testified before delivery. 

If there is any question you can not find here, please directly turn to us, click here.


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Contact information

Floor 23,Tower B,Greenland SOHO,Zhangba One Road,Xi'an HighTech Economic Zone

Tel: +8613335396209

info@bovlin.com

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